Lexi Willets, a member of the William Floyd High School graduating Class of 2017, recently took second place in the FBLA (Future Business Leaders of America) National competition in the fast-paced “Client Services” category, which involves resolving a customer issue in a specific scenario in a timely manner. She also took first place in the New York State competition this past April.
Lexi competed in three rounds before the final scenario which involved assisting a customer calling into an emergency helpline following a hurricane. Under pressure, Lexi skillfully appeased the caller and resolved the issues and concerns. “She was able to think quickly and handle the emergency with compassion and composure,” said Lee Cillo, William Floyd business teacher and FBLA co-advisor along with fellow business teacher Kristin Puric. “This is what makes Lexi stand out and do so well with any scenario she is faced with. She is an exceptional young lady.”
Lexi will be attending Queens University of Charlotte, NC, in the fall, where she will be studying business management.
Lexi was one of only approximately 9,600 of America’s best and brightest high school students who traveled to Anaheim, CA, for this four-day conference. Participants from across the United States and abroad attended this exciting conference to enhance their business skills, expand their networks, and participate in more than 70 business and business-related competitive events.
The award was part of a comprehensive national competitive events program sponsored by FBLA-PBL that recognizes and rewards excellence in a broad range of business and career-related areas. For many students, the competitive events are the capstone activity of their academic careers. In addition to competitions, students immersed themselves in interactive workshops, visited an information-packed exhibit hall, and heard from motivational speakers on a broad range of business topics.
About FBLA-PBL, Inc.
Future Business Leaders of America-Phi Beta Lambda, Inc., the premier student business organization, is a nonprofit 501(c)(3) education association with a quarter million members and advisers in over 6,500 active middle school, high school, and college chapters worldwide. Its mission is to bring business and education together in a positive working relationship through innovative leadership and career development programs. The association is headquartered in Reston, Virginia, just outside of Washington, D.C. For more information, visit fbla-pbl.org.